John ShepardsonEVP/Chief Operating Officer
John Shepardson serves as First Bank’s Executive Vice President and Chief Operating Officer, working directly with the Bank’s Strategic Planning, Compliance, Information Technology, Deposit Operations, and Facilities teams. Additionally, John leads the bank’s digital banking program and various other process improvement initiatives across the bank’s operations.
Outside of his experience with First Bank, John worked in consulting, including roles as an Executive Director with Ernst & Young, and a Senior Consultant with Arthur Andersen.
John earned a Master of Business Administration degree from the Carroll School of Management at Boston College, and holds a Bachelor of Science in Civil Engineering degree from the University of Michigan.